Client Admin

Who we are looking for

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Operations Lead you will
- Work closely with team members across the organization to gather data and understand reporting needs
- Lead analysis, identification, development and implementation of initiatives to improve and optimize business processes and operations
- Present findings to stakeholders in a clear and concise manner
- Collaborate with cross functional teams to design and implement process changes
- Develop and implement metrics and reporting to track the effectiveness of implemented solutions
- Work with the leads and for guiding, coaching and development of staff
- Work with leads to be able to step up and own the process in the absence of manager
- Understand client documentation and assist the team members in interpreting the client documentation
- Possess excellent negotiation skills to be able to work with the sub custodians during stringent timelines or when exceptions are required
- Own up and resolve issues and prioritize actions with mínimal assistance from reporting manager.
- Ensure high levels of service are maintained
- Proactively work with multiple region stake holders and get good feedback for self and the team.
- Be able resolve any issues/ act as a single point of contact for queries related to the team and gain the confidence of onshore management

What we value

These skills will help you succeed in this role
- Proven project management skills
- MS Office Skills - Word, Excel, PowerPoint,
- Self-motivated with strong work ethic
- Ability to meet deadlines and work well under pressure
- Ability to form working relationships with, Business Units, IT and Project Team
- Detail-oriented and accustomed to working with Clients and Sr. Mgmt.
- Proactive and committed to continuous improvement.

Education & Preferred Qualifications
- Overall of 8+ years of experience at minimum in related industry, experience in financial services or consulting

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.