Desk Attendant- House Keeping

2 weeks ago


Wayanad, India Mountain Shadows Resort Full time

Good knowledge in handling guestrequests.
- Good knowledge of Housekeeping operations.
- Responsible for Departmental keys and guest room master cards.
- Responsible for all calls coming to the Desk and to convey the right messageto the right person.
- Maintaining records related to day to day operations of Housekeeping.
- Follow up with concerned departments in case of guest requests/ complaints.
- Updating the Housekeeping data board with information like VIPinhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
- Good understanding of the property management soft wares ( Eg: Opera, Protel, Fidelio etc. )
- Allocate work for each staff according to point system / work load for the day.
- Should have a good telephone etiquette.
- Make the relevant room statuschanges on the software as per the instruction given by floor supervisors.
- Prepare the room discrepancylist for Front office.

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Flexible shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Kalpetta, Wayanad - 673122, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Housekeeping: 1 year (preferred)
- total work: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

**Speak with the employer**
+91 9746060761



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