Customer Support in Italian

6 days ago

Gurugram Haryana, India JOB HIRE Full time

**Should be Fluent in Italian (C1/B2)**:

- Troubleshoot and resolve customer issues related to products, services, orders, or technical concerns.
- Escalate complex issues to relevant departments and follow up to ensure resolution.
- Maintain accurate records of customer interactions using CRM tools.
- Deliver a high standard of service that enhances the customer experience.
- Provide feedback on customer pain points to improve processes, products, and services.
- Stay updated on company policies, products, and services.

**Job Types**: Full-time, Permanent

Pay: ₹70,000.00 - ₹90,000.00 per month

**Benefits**:

- Food provided

Work Location: In person

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