Tele Sales Executive

1 week ago

Surat Gujarat, India Yanolja Cloud Solution Full time

**Overview**:
Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local teams in 9+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA and counting.

**What will you do?**
- Exploring target market and identifying new leads and collecting them.
- Weighing Leads and approaching them by calling and reaching the right point of Contact of Property.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Understanding the complexity hotels operations and the Technology they are using.
- Understanding and solving any customer queries, issues, if they have any reaching right POCs, Escalating it if need someone else intervention.
- Understanding the issue with the Hotel operation software they are facing and maintaining fruitful relationships with existing customers by calling them.
- Understanding the Job requirement, do the online research of competitors, Customers, products and so on to get more insight. Expected to build strong relationships with Decision Makers of the properties and understanding their Technological priorities in Hotel Operations. Suggesting appropriate solution/product from ezee’s various product range on call.
- Concentrating on hot leads, follow up and convert it into closure.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Ensuring to meet an Individual Quarterly and Annual Sales targets for each line of business of eZee from telesales.
- Contacting clients to inform them about new developments in the company’s products.
- Developing quotes and proposals.
- Negotiating and renegotiating to close the deal.
- Providing round-the-clock support to customers.
- Identify opportunities for campaigns, services, and make an alliance with Partner, consultants that will lead to win Sales for eZee in Enterprise Accounts.

**What does it need?**
- Require 2+ years of experience in sales.
- Excellent communication & presentation skills over the phone.
- Able to learn IT Products & its functionality
- Lots of patience, able to manage clients calmly by understanding their needs
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Exceptional customer service skills
- Preferred proven Sales Track record in Telesales

**What’s there in it for you?**
- A chance to work with an internationally recognized company, ranked at the top by world’s best companies.
- Competitive salary with good incentive over and above the salary*+ Sponsored mobile bill & many more.

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