Front Desk Executive

2 weeks ago

Bengaluru Karnataka, India Arka Anugraha Hospital Full time

**Job Title: Front Desk Receptionist**

**Location**: Arka Anugraha Hospital, JP Nagar 6th Phase, Bangalore

**Company**: Arka Health

Arka Health is seeking dedicated and proactive Front Desk Executives to join our vibrant team at Arka Anugraha Hospital. We are looking for individuals with a passion for service, excellent communication skills, and the ability to create a welcoming and efficient environment for our patients and visitors.

**Key Responsibilities**:

- Greet and assist patients and visitors with warmth and professionalism.
- Manage patient registrations, appointments, and scheduling.
- Handle billing, invoicing, and payments using billing software.
- Assist in managing patient records, data entry, and ensure accurate reporting through Google Sheets, Google Forms, and MS Office.
- Provide basic counseling and assist patients with queries related to healthcare services.
- Coordinate with doctors, nurses, and other healthcare professionals for smooth day-to-day operations.
- Maintain a well-organized and neat reception area.
- Address patient concerns and escalate issues to appropriate departments when necessary.

**Qualifications & Skills**:

- **Minimum 1 year of experience** in a service-based industry (experience in healthcare is a **plus**).
- Proficiency in computer usage, including **Google Sheets, Google Forms, and MS Office**.
- Experience with **billing software** and understanding of basic financial transactions.
- Strong **interpersonal and communication skills**.
- Ability to manage time efficiently and work in a fast-paced environment.
- Prior experience in **patient care, counseling**, or other healthcare-related roles is highly desirable.
- Positive attitude, problem-solving abilities, and team-player mentality.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹17,470.16 - ₹28,412.27 per month

Expected hours: No less than 45 per week

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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