Costumer Delight

**Responsibilities**

Enhance Customer Experience Via Delight Channels

Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers about new features and functionalities

Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)

Good communication skills Fair analytical skills Energetic Operational excellence

Experience up to 2 years Customer Chat Support Specialist

Startup Experience Required

**Must Have**

Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)

Good communication skills Fair analytical skills Energetic Operational excellence

Experience up to 2 years Customer Chat Support Specialist

Startup Experience Required

Graduation

**Salary**: ₹800,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Chat Support: 2 years (preferred)
- Start UP: 1 year (preferred)

**Speak with the employer**
+91 9179880069