
Supervisor, Payments Risk
2 weeks ago
Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
To perform your duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data.
**What you’ll be doing (ie. job duties)**:
- Lead a team of high performing 15 Payments Risk analysts
- Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills
- Achieve SLAs, productivity and quality metrics for your line of business/team members
- Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes.
- Manage and support initiatives aimed at preventing chargebacks, customer appeals and balanced enforcement measures
- Utilize an in-depth understanding of Payments Risk metrics to drive data-backed business decisions
- Ensure compliance with fraud detection guidelines and conduct regular audits
- Leverage data to identify product gaps and operational inefficiencies
- Continuously add value through effective project management, dedicated prioritization and efficient execution
**What we look for in you (i.e. job requirements)**:
- Customer obsessed, motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base
- 6+ years combating fraud in e-commerce or financial services
- BA/BS degree or equivalent practical experience
- Minimum of 3 years of people management experience in an operations environment
- Strong analytical skills and functional knowledge of common fraud patterns
- Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions
- Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity
- Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines
- Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment.
- Willing to work from an office at Hyderabad, India
**Nice to haves**:
- Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.
- Experience in project management, analytics or quality assurance.
- Degree in business, finance, customer experience and/or blockchain.
- Understanding of Google Workspace, JIRA, AWS, Salesforce Service Cloud.
P66296
LI-Onsite
**Pay Transparency Notice**:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).
- Pay Range:
- ₹2,454,000—₹2,454,000 INR
**Commitment to Equal Opportunity**:
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.
-
Supervisor, Payments Risk
2 weeks ago
Hyderabad, Telangana, India Coinbase Full time ₹ 24,54,000 per yearReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
-
Supervisor, Payments Risk
6 days ago
Hyderabad, Telangana, India Coinbase Careers Page Full time ₹ 24,54,000 per yearReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
-
Payment Risk Analyst
4 weeks ago
Hyderabad, India Artech Infosystems Private Limited Full timeJob Description Description We are seeking a Payment Risk Analyst with 2-7 years of experience to join our team. The ideal candidate will have a strong background in analyzing and mitigating payment risk, as well as experience working with financial institutions and payment processors. Responsibilities - Analyze payment data to identify potential risks...
-
▷ Urgent: Payment Risk Associate
4 weeks ago
Hyderabad, India Artech Infosystems Private Limited Full timeJob Description Description We are seeking a Payment Risk Associate with 2-7 years of experience in the job market context of India. The ideal candidate should have a strong understanding of payment risk management and fraud prevention in the Indian market. The candidate should be able to work independently and as a part of a team and have excellent...
-
Risk Management Supervisor
6 days ago
Hyderabad, India McDonald's Full timeAbout McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together...
-
Risk Control Analytics
1 week ago
Hyderabad, Telangana, India JPMorgan Chase Full timeJob Category Operating Risk Control Mgt JOrganization Description The Corporate Investment Bank is a global leader across investment banking wholesale payments markets and securities services The world s most important corporations governments and institutions entrust us with their business in more than 100 countries We provide strategic advice raise capital...
-
Supervisor, Accounts Payable
1 week ago
Hyderabad, Telangana, India Celanese International Corporation Full timeJob Overview 综述: **Job Summary**: The Accounts Payables Supervisor for the responsible for specific regions and/or portfolios is responsible for overseeing and managing the end-to-end accounts payable processes, ensuring timely and accurate processing of vendor invoices, expense reports, and payments. This position also plays a key role in leading,...
-
Supervisor, Transformation
2 weeks ago
Hyderabad, Telangana, India Jobted IN C2 Full timeAbout McDonalds in India One of the world s largest employers with locations in more than 100 countries McDonald s Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together...
-
Fireman & Safety Supervisor
2 weeks ago
Hyderabad, Telangana, India Affinity Engineering Services Full timeFireman & Safety Supervisor Hyderabad, Banglore, Chennai Salary 22000 to 45000/month accommodation traveling free qualification - Diploma / Certification in Fire & Safety Fresher Experience both can apply Job Details Safety Supervisor / Officers will be responsible for ensuring that all safety policies and procedures are adhered to in the cement...
-
Security Supervisor
2 weeks ago
Hyderabad, India Karthik Solutions Full timeRequire Security Supervisor to work at Hyderabad Location(Must Know Telugu and Hindi) **Location :PPF** **Address**:HC69+RM, Survey No.227/2 Adj to Miyapur, Medak Highway, Bahadurpally, Hyderabad, Telangana 500043 Shift :12 hours No of posts : Only One Benefits:Esi & Pf Mandatory in Company,Advance Payment. Pay: 16000-17000 per Month. **Another Two...