Doctor
18 hours ago
**Job Summary**
We are looking for a qualified and patient-friendly **BDS Doctor** to join our team to handle telephonic and video consultations. This role involves interacting with patients, understanding their concerns, educating them on dental procedures or treatments, and guiding them through the next steps. You will serve as the first point of clinical contact, ensuring clarity and confidence in the patient’s treatment journey.
**Key Responsibilities**
- Conduct video and phone consultations with prospective and existing patients
- Understand and evaluate patient complaints or queries
- Provide basic diagnosis and treatment advice within scope
- Explain available dental or cosmetic procedures and address patient concerns
- Coordinate with the in-house clinical team for escalations
- Document and update consultation records accurately
- Follow up with patients for treatment planning, appointment bookings, and post-consult care
- Maintain high levels of empathy and professionalism throughout the conversation
**Requirements**:
- Bachelor of Dental Surgery (BDS) - Mandatory
- Excellent verbal communication skills in English kannada and tamil
- Strong interpersonal skills and ability to build rapport with patients
- Basic knowledge of cosmetic, general, or surgical dental procedures
- Comfortable working with telemedicine platforms and CRM tools
- Freshers with good communication skills can also apply
**Preferred Skills**
- Prior experience in teleconsultation or customer-facing healthcare roles
- Multilingual communication skills
- Basic computer proficiency
**What We Offer**
- Fixed salary + performance incentives
- Training and support from senior clinicians
- Opportunity to grow within a patient-focused healthcare brand
Pay: ₹14,918.73 - ₹77,658.97 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- online consulting and teleconsultation: 2 years (required)
Work Location: In person
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