Front Office Associate
3 days ago
## Job Title: Front Office Associate
# Job Summary:
# Key Responsibilities:
1. Greet and welcome guests, handle check-in and check-out procedures.
2. Manage room assignments, handle room keys, and maintain accurate records.
3. Handle guest requests, complaints, and feedback.
4. Process guest payments, handle billing, and manage accounts.
5. Collaborate with other departments to ensure seamless guest experience.
6. Maintain a clean and organized front desk area.
# Required Skills and Experience:
1. Hospitality industry experience (front desk or similar role).
2. Excellent communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Basic knowledge of hotel software and systems.
5. Friendly and approachable demeanor.
# Preferred Qualifications:
1. Hotel management certification or diploma.
2. Experience with hotel management software.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹17,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
Schedule:
- Rotational shift
Work Location: In person
Expected Start Date: 01/07/2025
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