Manual Tester

**Department**: Product & Technology

**Position**:Manual Tester

**Location**:Remote in Kenya

**Reporting to**: Quality Assurance (QA) Manager

**Role Profile**:
As a Manual Tester, you will join the other Product and Technology professionals who share a passion for leveraging technology to empower informal retailers across the African continent. You’ll work with teams from multiple countries across the organization to create innovative solutions for Kyosk’s customers and internal teams.

To be successful in this role you will need to be analytical, have high attention to detail, be able to carry out multiple tasks in tandem, support other team members when needed and still be able to deliver despite distractions.

**Key Responsibilities**
- **Testing**: Able to clearly understand the functionality of a Business Requirement Document and how it affects other features across the Kyosk Architecture. Referring to the technical and product documentation write and maintain detailed and well-structured test cases ensuring optimal coverage and effective deduplication.
- **Release Management**:Contribute to the creation of regression suites ensuring all affected modules are tested well before release. Run regression plans diligently and raise the right level of concern on issues found with the correct developer. Comprehensively follow through on the bug resolution process.
- **Team Collaboration**:Work closely with developers when testing new/existing functionality and giving timely and accurate feedback on the issues found. Actively seek clarification from Product when acceptance criteria (AC) are not clearly understood.
- **Bug Reporting**: Create comprehensive bug tickets by adding additional details and log reports enabling developers to quickly understand the nature of the issue. Keenly follow JIRA etiquette by promptly updating bug tickets with status and/or comments. For production issues work closely with engineers to meet the timeline for closing critical and blocker bugs.

**Minimum Requirements & Key Skills**:

- 1+ year of testing software systems
- Knowledge of different software development and testing life cycle methodologies
- Knowledge of software QA methodologies, tools and processes and testing techniques (e.g. black and white box testing)
- Understanding of system integration testing methodologies, defect tracking systems, and Quality Assurance process
- Analytical mind and problem-solving aptitude
- Attention to detail

**Desired Technical Competencies**
- Knowledge of Agile software development principles
- Good verbal and written communication skills with the ability to liaise with a variety of stakeholders;
- Organisational skills with the capability of working towards tight deadlines and multiple projects at one time.
- Certification in any level of ISTQB is a plus

**Desired Behavioral Competencies**
- You have a strong desire for continuous improvement
- You can work under pressure, with tight timelines and ambitious deadlines
- You have a passion for digital products
- You can stay motivated through difficult challenges and occasional long hours
- You have a strong work ethic and are willing to go to any necessary length to ensure their success
- You have integrity: You do what you say you will do and make no excuses.

**About Kyosk Digital Services Limited**

Kyosk is a tech-led company that connects informal retailers and other similar outlets directly to fast-moving consumer goods companies (FMCGs) by communicating demand from retail outlets directly to FMCGs and their distributors and managing the delivery of the goods to the retailers.

Our digital-first platform ensures that retail outlets get access to stock at competitive prices and have them delivered directly to them. FMCGs find the traditional distribution chain to be inadequate as well, making it expensive for them to serve kiosk-type retail outlets, leading to high incidences of product stock-outs and lost sales opportunities. By providing FMCGs with good data visibility, we solve this major problem of theirs.

Kyosk also applies technology to bring financial inclusion to millions of informal retailers and consumers across Africa. By developing and leveraging fintech innovations, we constantly improve how we collect and reconcile payments for goods, driving towards 100% digitized payments.