Us Telecaller Executive

3 days ago

Dehradun Uttarakhand, India Communication Solutions Full time

_**Job Position-Telesales Executive (Fixed Night Shift)**_

**Duties & Responsibilities**:

- Provide information of Products / Services / Offers to customers, Handling inbound calls & outbound calls, Understand customer need, Solve customers’ query over the phone "Making outbound calls to potential customers and identifying sales opportunities.
- Develop a deep understanding of the features and benefits of subscription offerings in industries like Consumer Goods.
- Clearly articulate the value proposition of the subscriptions and address customer queries effectively.
- Build and maintain positive customer relationships through regular follow-up calls.
- Provide accurate information about products/services, pricing, and promotions.
- Facilitate the payment collection process through effective communication and relationship-building
- Meet and exceed monthly and quarterly sales targets.
- Continuously strive for improvement in key performance indicators related to sales and revenue.
- Collaborating with other departments such as marketing and customer service to ensure customer needs are met.
- 2-3 years of direct telesales experience, Strong understanding of the industry such as Consumer Goods.
- Proven experience in telesales with a focus on subscription sales.
- Excellent communication and negotiation skills.
- Ability to work independently and collaboratively within a team.
- Familiarity with CRM software and sales tracking tools.
- The ability to quickly grasp and effectively communicate product and service details to prospects, with proficiency in relevant languages based on regional requirements
- Self-driven and highly motivated
- Exceptional negotiation skills and the ability to handle and resolve issues and complaints effectively

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Microsoft Excel: 2 years (required)

**Language**:

- Hindi (preferred)
- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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