Front Office Receptionist

2 days ago

Avadi Chennai Tamil Nadu, India A4 Hospital Fertility Centre Full time

Relevant experience : Must(1 YRS)

Position: Receptionist

Location: A4 Hospitals and Fertility Centre

Summary:
**Responsibilities**:
1. Greet patients and visitors in a warm and welcoming manner.

3. Schedule appointments and maintain the appointment calendar, ensuring accuracy and efficiency.

4. Verify patient information and insurance coverage, collecting necessary co-payments or fees.

5. Assist with patient registration and paperwork, ensuring all forms are completed accurately and in a timely manner.

6. Maintain cleanliness and organization of the reception area, ensuring a professional and inviting atmosphere.

7. Coordinate patient referrals and medical records requests as needed.

8. Assist with administrative tasks such as filing, data entry, and ordering office supplies.

9. Collaborate with medical staff and other departments to ensure seamless communication and patient care.

10. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.

11. Handle patient inquiries and concerns with empathy and professionalism, escalating issues as necessary.

12. Perform other duties as assigned by management.

**Requirements**:
1. High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

2. Previous experience in a medical or healthcare setting preferred.

3. Excellent communication and interpersonal skills.

4. Strong organizational and multitasking abilities.

5. Proficiency in computer skills, including Microsoft Office and electronic medical records systems.

6. Ability to work independently as well as part of a team.

7. Compassionate and patient-focused attitude.

8. Ability to maintain composure and professionalism in high-pressure situations.

9. Flexibility to adapt to changing priorities and schedules.

10. Knowledge of medical terminology is a plus.

Working Conditions:

- Full-time position, with occasional evenings or weekends required.
- Fast-paced medical environment with frequent patient interactions.
- Requires prolonged periods of standing, as well as sitting and computer use.
- May involve exposure to infectious diseases and bodily fluids.

A4 Hospitals and Fertility Centre is an equal opportunity employer and values diversity in the workplace. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.

To apply, please submit your resume and cover letter detailing your qualifications and interest in the position. We look forward to welcoming you to our team

Phone : 8838968377

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
- Hospital: 1 year (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person

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