Customer Service Executive

1 week ago


Erandwane Pune Maharashtra, India Secure Zone Full time

Key Responsibilities:
Customer Service
- Resolve customer complaints and concerns in a fair and timely manner.
- Provide product/service information, pricing, and availability.
- Process customer orders, returns, and exchanges.

Issue Resolution
- Investigate and resolve customer issues promptly and efficiently.
- Escalate complex issues to senior management when necessary.
- Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns.

Customer Relationship Building
- Build and maintain strong customer relationships.
- Identify opportunities to upsell/cross-sell products/services.
- Provide personalized solutions to meet customer needs.

Data Management
- Accurately document customer interactions in CRM software.
- Maintain customer records, including contact information and interaction history.

Quality and Improvement
- Participate in quality assurance initiatives to improve customer satisfaction.
- Identify areas for process improvement and suggest solutions.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 29/10/2024



  • Erandwane, Pune, Maharashtra, India Global Tax Masters Full time

    **Job Opening: Customer Service Representative at Global Tax Masters** Are you a personable and organized professional with a talent for communication? Global Tax Masters is looking for a dedicated Customer Service Representative to join our team and help us deliver exceptional service to our clients. **Key Responsibilities**: - **Respond to Customer...


  • Pune, Maharashtra, India recruitwire service Full time

    Hiring talented individuals fluent in regional languages for the following positions: Languages Required: - Tamil - Malayalam - Kannada Role : Customer Service Executive **Requirements**: Excellent communication skills. Graduation is mandatory. Immediate joiners are preferred. **Salary**: Max up to 40000 ctc Location: Kharadi ( Premium Domestic...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...


  • Pune, Maharashtra, India SBI Mutual Fund Full time

    We are looking to hire a Customer Service Executive to bring in excellence in service in Pune. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.


  • Pune, Maharashtra, India Capita Full time

    Provides a professional first response service to support the sales and retention team. **Job title**: Executive - Customer Services To deliver an excellent customer service experience by providing a customer-focused, right first-time service, ensuring that the customer contact is managed in the most efficient manner Performing data entry to maintain and...


  • Pune, Maharashtra, India BetterPlace - Digital Solutions for Frontline Workforce Management Full time

    Complete Work From Home job Role: Customer Service Executive - Manage large amounts of inbound and outbound calls in a timely manner and resolve issues related to bus booking - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the...


  • Pune, Maharashtra, India EbixCash Global Services Full time

    **Category**: Customer Service **Location**: Pune **Description**: We're looking for Hindi & English speaking Customer Service Executives in Pune. **Requirements**: 1) Under Graduates / Graduates. 2) 6 months in outbound process. 3) Credit Card Sales preferred.


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Urgently hiring for Customer Service Executive** **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **-Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and...


  • Pune, Maharashtra, India first phoenics solutions inc Full time

    **Job Description - Customer Service Executive** **Position**: Customer Service Executive **Location**: Pune, Maharashtra **Experience Required**: 2-4 Years **Employment Type**: Full-time **About the Role** **Key Responsibilities** - Handle **international voice process support** for US/UK clients, ensuring excellent communication and service quality. -...


  • Pune, Maharashtra, India Credence Resource Management Full time

    **Openings for Collections process(Voice) with attractive packages** **International Voice Process - Unlimited Incentives** **Position Title - Customer Service Executive** **Location - Kharadi, Pune ( work from office)** ** English verbal and written skills mandatory ** **Profile Summary**: As a Customer Service Executive (CSE), you will be responsible...