Guest Relation Executive

3 days ago

New Delhi, India Burma Burma Restaurant & Tea Room Full time

Greet warm welcome and farewell to all guests visiting the outlet.
- Ensures availability of neat and clean menus for all guests, always.
- Ensures maintenance of general atmosphere of the restaurant before the commencement of services. (E.g. Flowers, display set up, curtains, service area).
- Takes and maintains records of reservations and co-ordinates seating and distribution of guests in the outlet.
- Responsible for all telephonic communication between the guest and the outlet.
- Provides accurate information / recommendations to guests on any queries regarding F & B, restaurant, local area etc.
- Actively elicits guest feedback and takes appropriate responsive action.
- Responsible for maintaining necessary documentation and records in the outlet (e.g., Logbook, guest history cards, etc.)
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Creates a positive work environment for all employees at the Restaurant.
- Provide accurate wait times and monitor waiting lists.
- Maintain a clean reception area.
- Assists wait staff as needed.

**Job Types**: Full-time, Fresher

**Salary**: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

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