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Customer Care Executive(Us Voice Process)

2 weeks ago

Mohali Punjab, India Soft Elevation Pvt Ltd. Full time

**Excellent written and verbal communication**:

- The Process Is **International( US based)**:

- Key duties and responsibilities Customer care Executive
- Answering Inbound Call from Customers, Clients.
- Delivering professional and expert Customer services to our Customers and Clients
- Responsible for the day-to-day assigned work.

**Qualifications**:

- **Education**:
Graduation is **mandatory** (any stream )
- **Experience**:
1-4 years of relevant experience in **international voice process** or **US customer support**
- **Communication Skills**:

- Ability to understand and communicate clearly with US-based customers

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Open for flexible shifts as it is a 24*7 process
- Excellent communication (Written and verbal)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)
- US voice process: 1 year (required)
- International voice process: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Application Deadline: 15/05/2025