Fund Administrator

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

**Why Join us**:
Transaction Management Team is responsible for Trade capture, exception management and service routing of trades to downstream systems along with adding and settlement of cash transactions to accounting. Trade Instructions are either received STP through Markit EDM or uploaded manually or through Macros/EUC’s to accounting for instructions received in generic mailboxes or SFTP folder from Client/FM’s. Diagnostics reports are run which includes investigation, handling any exceptions and query for Trade rejects within the PLA turnaround time. The services include sending for Asset Set Up to GDS Team and resolving queries received in TLM platform. Cash transactions are specific journals including expenses, fees, monthly interest & FXs. Instructions are received from Internal teams, Clients, Brokers, Fund Managers, Transfer Agency and Custodians. The Team is also responsible for timely Cash Monitoring, Input of Journals, OD investigation and notification to FM, re-imbursement and payments, monitoring balances, Cash projection reporting and writing off of small residual balances. Transaction Management comprises of both Mena & UK jurisdictions

**The Opportunity**

**Impact on the Business/Function**

NA

**Customers / Stakeholders**
- Review the Postings/uploads and ensure all downstream/ BP queries are responded in a timely manner.
- Produce accurate Trade Packs within set deadlines for review.
- Input and maintain accurate fund accounting records (wherever applicable)
- Being responsive to adhoc queries from Business Partners/Stake Holders
- Being proactive in identifying and escalating any issues/challenges to appropriate parties.
- Adhere to defined process KPIs and PLAs.
- NIL BP Complaints.
- All BP/Stakeholders queries to be responded in a timely manner.
- Open items to be followed-up and closed in a timely manner

**Leadership & Teamwork**
- Perform any additional responsibilities that may be required by the Supervisor in support of the on-going management and development of the division.
- Perform UAT testing as and when required.
- Undertake/conduct trainings/cross training for all staff including existing and new staffs.
- Being proactive in identifying root cause for process related challenges and share qualitative resolution.
- Be flexible to adopt in different working environment with counter parts across the globe.
- Demonstrate HSBC Group Values and principles.
- Participation and support provided to initiatives taken by teams.
- Individual initiative and level of engagement / participation / collaboration.

**Operational Effectiveness & Control**
- Adherence to HSBC internal control standards, support internal/external reviews and ensure compliance.
- Updating all daily MIS/trackers as required by the process.
- Enhancements to Job-Aid Matrix, SOP, process notes, checklists, KPI and internal processes as and when required.
- Complete all Mandatory trainings as and when required and IOC for captured roles
- Ensure timely follow up on the open & outstanding issues that hinder the valuation. Ensure, Escalation Matrix is followed as per agreed for BP Locations & SSO Kolkata.

Undertake/participate in projects for improvement in delivery quality and/or timeliness
- Adhere to all group and risk policy and standard guidelines.
- Demonstrate actions to adhere compliance to the mentioned controls.
- Nil breaches in all group and risk policy. Audit, BRCM and Compliance reviews rated as 'satisfactory'.

Complete all mandatory training on time

**What you will do**:

- The major challenge for this role is to continuously deliver within the specified time limit with minimum or no errors. The individual will have to complete all the activities of the assigned funds within the set time limit and ensure that the fund pack is delivered to the stakeholders within the PLA.
- The individual needs to be flexible to work in shifts and respond to additional business needs if required.
- Be flexible to adopt in different working environment with counter parts across the globe.
- The working environment is very professional and the incoming individual will have to meet the work related challenges with zeal and professionalism. To ensure that individuals are able to perform at the desired level, there will be process training & necessary guidance provide by the Line Manager