Sales & Marketing Support Exe (Tally ERP)
4 days ago
Tech Support Executive (Tally ERP) - Chennai
**Job Profile**:
- Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally ERP.9 and give them the right solutions.
- Maintain log of the calls handled
- Onsite/Remote or Telephonic for the day and share with the team head and team members.
- Maintain high quality of customer support in the least turnaround time and with mínimal escalations on calls.
- Train the user on Tally ERP.9 and give quality knowledge on the features and uses.
- Update in the suite CRM of all the calls/ work done.
Eligibility:
An Experience of minimum 2 year in customer support is preferable.
Tally Knowledge or an Accounting background is mandatory.
**Job Category**:Tally Support
**Job Type**:Full Time
**Job Location**:Chennai
**Job Types**: Full-time, Part-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Compensation Package:
- Performance bonus
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Night shift
- Weekend availability
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Campaign Management: 1 year (preferred)
- Sales: 1 year (preferred)
- Management: 1 year (preferred)
Work Location: In person
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