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Front Office Receptionist

2 weeks ago

Calicut Kerala, India Taxpert Pro Acc Full time

**Office Administration & Front Desk Management**:

- Manage daily front office operations and ensure smooth functioning of the institution.
- Maintain cleanliness, discipline, and decorum within the premises.
- Attend incoming calls and visitors, and route them appropriately.
- **Student Coordination & Fee Collection**:

- Maintain student records and follow up for pending fee payments.
- Update payment status in the system and issue receipts accordingly.
- Handle queries from students/parents regarding fees, classes, or general matters.
- **Training Schedule Coordination**:

- Coordinate with trainers to prepare and update monthly/weekly training calendars.
- Ensure all classrooms are scheduled properly and avoid conflicts in sessions.
- Share class schedules with students and trainers on time.
- **Trainer & Batch Coordination**:

- Communicate regularly with trainers to ensure their availability and session planning.
- Address any scheduling conflicts or trainer/student concerns immediately.
- **Sales & Admission Support**:

- Coordinate with the sales and admission team regarding new enrollments.
- Update front office with current admission status and upcoming batches.
- Assist in basic follow-up with walk-in leads or inquiries if needed.
- **Reporting & Documentation**:

- Maintain accurate records of student attendance, trainer sessions, and office activities.
- Generate reports related to fees, student progress, and schedule tracking when required.
- **General Responsibilities**:

- Ensure a welcoming and professional environment for all visitors.
- Assist the management with admin-related tasks and special initiatives.
- Handle basic logístical needs for sessions and events.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹150,000.00 per month

Ability to commute/relocate:

- Thammanam, Kochi, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person