IT Operation On Site

1 week ago

Tamil Nadu, India DRÄXLMAIER Group Full time

**Mission**

**IT Service Desk**:

- Instruct and advise first level supports in solving complex inquiries and in the use of the solution database
- Create reports on specific tasks
- Solve user complaints
- Assist in the identification and elaboration of optimization proposals as well as implement derived measures
- Conduct work packages in IT orders, IT projects and carline projects
- Analyze and clarify problems / system errors with internal and external partners (e.g. clarify technical
- issues regarding outsourced services such as We connect you with the service providers, etc.)
- Create and provide solutions for complex problems for the solutions database, accordding to predetermined guidelines
- Record and classify complex service requests (e.g. authorization management etc.) and IT incidents globally
- Process IT service requests and IT incidents in second level support globally
- Recognize known and analyze unknown incidents; provide solutions / workarounds and solve incidents
- Inform the internal customer and initiate the acceptance of services rendered
- Document actions according to predetermined guidelines

**Alternative Operations On-Site**:

- Collaboration, implementation and potentially operation in the on-site IT, based on valid guidelines and processes (e.g. integrate new hardware components in the infrastructure, build new infrastructure systems according to specifications and guidelines, etc.)
- Advise and instruct colleagues in solving complex inquiries in the area of office and shop floor
- Supervise and monitor IT infrastructure in the first level support (e.g. by re-starting servers,hardware failure, etc.)
- Track local IT jobs and tasks and mark detected deviations
- Analyze and clarify problems with internal and external partners (e.g. act as contact person and clarify technical issues related to PC-controlled machines with the manufacturers, etc.)
- Create and provide solutions for complex problems in the knowledge management database,according to predetermined guidelines
- Process IT service requests and IT incidents in 2nd level support at the respective site in compliance with applicable ITSM processes, standards and IT guidelines
- Service office or shop floor systems by using remote access or by providing on-site support (e.g. solve incidents on laptops, office and production machines, maintain and exchange infrastructure
- components, etc.)
- Conduct work packages in IT service requests and IT or carline projects on-site
- Assist in development and secure maintaining the hardware and software asset management

**Profile**
- Advanced vocational/technical training usually acquired through a degree in a technical or vocational discipline plus a few years of experience (knowledge of methods, techniques and processes; mastery level of skilled trade)
- Some differing tasks with several potential solutions, including analysis of the situation/causes
- Standardized procedures and processes, and general work instructions; progress is monitored at longer intervals

  • IT Operations On-site

    7 days ago

    Tamil Nadu, India DRÄXLMAIER Group Full time

    **The IT Operation on site team is growing and we are looking for our new talent to join the family**: Your mission will consist on recording and classifying complex IT service requests and IT incidents globally and process in second level support, in compliance with applicable ITSM processes, standards, and IT guidelines. **Your Tasks**: - Advise and...

  • Operations And Maintenance Site Engineer

    1 day ago

    Andimatam, Tamil Nadu, India Vibrant_Hipower Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Operations and Maintenance Site Engineer, located in Andimatam. The Operations and Maintenance Site Engineer will be responsible for overseeing day-to-day operations, conducting regular maintenance checks, troubleshooting mechanical and electrical...

  • Admin. Manager

    1 week ago

    tamil nadu, India Coir-On Foam Products Full time

    Company Description Coir-On Foam Products Private Limited is a leader in the ultra-premium mattress industry with 36 years of experience. We offer a range of affordable bedding products renowned for their advanced technologies and state-of-the-art manufacturing processes. Our quality control ensures maximum comfort and support, enhancing sleep quality and...

  • Site Engineer

    6 days ago

    tamil nadu, India Surescout.in Full time

    At Surescout.in, hiring isn’t just a process — it’s our purpose. We specialize in connecting exceptional talent with forward-thinking organizations, turning capabilities into opportunities. Our mission is to bridge the gap between ambition and achievement by aligning skilled professionals with roles where theycan truly thrive.We are currently seeking a...

  • Interior Site Manager

    3 days ago

    tamil nadu, India Interiorpoint Full time

    Interior Site Manager Location: ECR, Akkarai Salary: ₹30,000 – ₹40,000 per month About Us: Interior Point is a leading interior design and execution company specializing in high-quality residential and commercial projects. We are looking for a skilled and responsible Interior Site Manager to oversee multiple interior sites and ensure timely, quality...

  • Site Manager

    6 days ago

    tamil nadu, India HungerBox Full time

    Location: CHENNAI, BANGALORE, HYDERABADExperience: 0-2 yearsRoles and Responsibilities:Managing and monitoring daily cafeteria activities, including but not limited to food and beverage service.Product offering and addressing queries related to Hunger Box product .Recognizing client needs and ensuring that they are met with the assistance of city/central...

  • Site Manager

    5 days ago

    tamil nadu, India HungerBox Full time

    Location: CHENNAI, BANGALORE, HYDERABAD Experience: 0-2 years Roles and Responsibilities: Managing and monitoring daily cafeteria activities, including but not limited to food and beverage service. Product offering and addressing queries related to Hunger Box product . Recognizing client needs and ensuring that they are met with the assistance of...

  • Interior Site Manager

    10 hours ago

    tamil nadu, India Interiorpoint Full time

    Interior Site Manager - Only From Tamilnadu📍 Location: ECR, Akkarai💰 Salary: ₹30,000 – ₹40,000 per monthAbout Us:Interior Point is a leading interior design and execution company specializing in high-quality residential and commercial projects. We are looking for a skilled and responsible Interior Site Manager to oversee multiple interior sites...

  • interior site supervisor

    6 days ago

    tamil nadu, India sarainfotech Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for an Interior Site Supervisor. The position is located in Coimbatore. The Interior Site Supervisor will be responsible for overseeing daily site operations, coordinating with various teams, monitoring project progress, ensuring adherence to plans and...

  • Site Planner

    2 weeks ago

    Tamil Nadu, India Scatec Full time

    Overview: Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since the establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar, wind and hydro power plants and storage solutions. Driven by our company values and competent global...