Collection Executive
5 days ago
Role & responsibilities
- **Account Management**:Maintain accurate records of all collection activities and client interactions in the CRM system.
- **Negotiation**:Negotiate payment plans and settlements that align with company policies and client capabilities.
** Compliance**:Ensure compliance with relevant laws and regulations regarding debt collection practices.
** Customer Service**:Address client inquiries and disputes professionally and effectively to foster positive relationships.
- Graduate in any stream or a related field (preferred).
- Young energetic freshers or experience in field collections (1-3 years).
- Good communication and negotiation skills.
- Proficiency and experience with collection software.
- Ability to work independently and manage time effectively.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability
Ability to commute/relocate:
- Paschim Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you okay with the salary bracket?
- How soon can you join ?
- Have you collected payments by visiting client's address?
- What is your recovery ratio?
- Are you comfortable in travelling for recovery?
- Do you speak English?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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