Collection Executive

5 days ago

Paschim Vihar Delhi Delhi, India Complia Services Limited Full time

Role & responsibilities
- **Account Management**:Maintain accurate records of all collection activities and client interactions in the CRM system.
- **Negotiation**:Negotiate payment plans and settlements that align with company policies and client capabilities.

** Compliance**:Ensure compliance with relevant laws and regulations regarding debt collection practices.

** Customer Service**:Address client inquiries and disputes professionally and effectively to foster positive relationships.
- Graduate in any stream or a related field (preferred).
- Young energetic freshers or experience in field collections (1-3 years).
- Good communication and negotiation skills.
- Proficiency and experience with collection software.
- Ability to work independently and manage time effectively.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Paschim Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you okay with the salary bracket?
- How soon can you join ?
- Have you collected payments by visiting client's address?
- What is your recovery ratio?
- Are you comfortable in travelling for recovery?
- Do you speak English?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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