Housekeeper/cleaner
5 days ago
Clean and tidy assigned guest rooms daily, including making beds, dusting furniture, and vacuuming carpets.
- Stock guest room amenities such as towels, toiletries, and linens.
- Ensure that all guest rooms are inspected thoroughly, and any maintenance issues are reported immediately.
- Restock supplies such as coffee, tea, and water in guest rooms and public areas.
- Deliver and retrieve items on loan to guests e.g. ironing and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning, etc.) as required
- Cleans guest bathroom/bedrooM/Floor corridor.
- Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update the status of rooms cleaned on the assignment sheet.
- Return and restock cart at end of shift.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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