Front Desk Campus Incharge

2 days ago

Hyderabad Telangana, India Dreamtime Learning Full time

**Dreamtime Learning Hub**

**Objective**:
To effectively utilize my school experience and customer service skills in a front desk role, providing a welcoming and organized environment for visitors, students, and staff.

Open Position **:Front Desk cum Campus Incharge**
- Monday to Saturday ( 8am to 5.30pm)
- Laptop is Mandatory
- Involved local travel
- Min 2yrs Max 4yrs
- **Greeting and Welcoming Guests**: The front desk is often the first point of contact for visitors, clients, or customers. Therefore, greeting them warmly and making them feel welcome is essential.
- **Answering Phones**: Handling incoming calls, transferring them to the appropriate person or department, and taking messages if necessary.
- **Responding to Inquiries**: Providing information about the organization, its products or services, and directing inquiries to the relevant departments or individuals.
- **Scheduling Appointments**: Managing appointments for clients or customers, whether it involves booking meeting rooms, scheduling consultations, or arranging services.
- **Check-in and Check-out Procedures**: If the front desk is in a hotel or similar establishment, managing the check-in and check-out process for guests, including handling reservations and payments.
- **Managing Mail and Deliveries**: Receiving, sorting, and distributing mail and packages, as well as coordinating outgoing mail and courier services.
- **Maintaining Records**: Keeping accurate records of visitors, appointments, deliveries, and other relevant information.
- **Handling Payments**: Processing payments for services or products, whether in cash, credit/debit cards, or other forms of payment.
- **Providing Administrative Support**: Assisting with administrative tasks such as typing, filing, photocopying, and faxing documents.
- **Problem Solving**: Resolving customer complaints or issues effectively and escalating them to higher management if necessary.
- **Security Duties**: Monitoring access to the premises, ensuring only authorized individuals enter the building, and following security protocols.
- **Keeping the Front Desk Area Clean and Organized**: Maintaining a tidy and professional-looking front desk area creates a positive impression on visitors.
- **Understanding and Utilizing Office Equipment**: Familiarity with office equipment such as computers, printers, scanners, and phone systems is often required.
- **Multitasking**: Being able to handle multiple tasks simultaneously, such as answering phones while assisting a visitor or processing payments while managing appointments.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91
9966099521

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