Tele Caller Executive

2 weeks ago

Kochi Kerala, India Emergio Games Pvt Ltd Full time

A Telecaller is responsible for making outbound calls to potential customers with the objective of promoting products or services, generating leads, and closing sales over the phone. They represent the company to customers, addressing inquiries, resolving issues, and providing information as needed.

**Responsibilities**:

- Make outbound calls to prospective customers using provided lists or databases.
- Present and explain products or services to potential customers.
- Persuade customers to make purchases or schedule appointments.
- Gather and update customer information accurately in the company's database.
- Meet or exceed sales targets and objectives set by the company.
- Adhere to call scripts and guidelines provided by the company.
- Handle customer inquiries and resolve complaints effectively.
- Maintain a high level of professionalism and customer service at all times.
- Collaborate with team members and supervisors to achieve common goals.
- Stay informed about product features, benefits, and pricing to address customer queries.
- Ensure compliance with telemarketing regulations and data protection laws.
- Participate in training sessions to enhance selling skills and product knowledge.

**Requirements**:

- Excellent communication and persuasion skills.
- Ability to work well under pressure and meet sales targets.
- Strong interpersonal skills and a customer-centric approach.
- Basic computer skills and familiarity with CRM systems.
- Previous experience in telemarketing or sales is preferred but not required.
- High school diploma or equivalent qualification.

**Speak With Employer : 7594088814**

**Immediate Joiner**

**Experience required 6months-1 year**

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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