Front Office Telecaller

1 day ago

Palghat, India TECHOLAS Full time

Our company is looking for a Tele caller executive and admin to join our team.

**Responsibilities**:
Incoming call management

Cold call on marketing leads

Academic counselling

Go the extra mile to meet sales quota and facilitate future sales;
Take and process orders in an accurate manner;
Ask questions to understand customer requirements and close sales;
Contact potential or existing customers to inform them about a product or service using scripts;
Direct prospects to the field sales team when needed;
Enter and update customer information in the database;
Keep records of calls and sales and note useful information;
Answer questions about products or the company;
Handle grievances to preserve the company's reputation.

Coordinate day to day office activities

Communicate and manage the fee follow-up of students

Office general administration works

Incoming inquiry handling

Messaging and mailing

**Requirements**:
Proven track record of successfully meeting sales quota preferably over the phone;
Excellent interpersonal skills;
Outstanding negotiation skills with the ability to resolve issues and address complaints;
Ability to learn about products and services and describe/explain them to prospects;
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
Proven experience as telesales representative or other sales/customer service role;
Qualification: Any Graduate;
Cool-tempered and able to handle rejection. Calling and management of business leads

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Work Location: In person

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