Inbound Support Representative

2 weeks ago

Mumbai, India Unified CX Solutions Full time

Unified is looking for experienced Call Center Technical Support and Customer Service Representatives to handle Inbound Customer Service calls from existing customers.
- Full-Time or Part Time positions available
- **Fluent in speaking, writing and reading English Required**:

- Great, secure location
- Shift timings overnight

**Requirements**:

- Experience working in a Call Centre Sales environment handling incoming and/or making outgoing calls
- Customer Service oriented in developing and maintaining a positive customer interaction
- Strong English communication and people skills - written and verbal communication
- Open to flexibility in schedule including working extended or extra shifts
- Providing an exceptional customer service experience on every call

**What We Offer**
- Base wage / Bonus / Commission / Incentive plans
- Paid Time Off / Paid Sick Days
- Paid Training and Development
- Ongoing sales and customer service development classes

**We Are Unified**

Unified CX Solutions is based on out of Canada and this role is for our department located in Mumbai, Maharashtra

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

Schedule:

- Evening shift
- Flexible shift
- Night shift
- Rotational shift

**Experience**:

- Call center: 1 year (preferred)

**Language**:

- English (preferred)

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