Sme- Ticketing

1 week ago


Delhi, India Travelsees Full time

To Issue, Reissue, Cancel & claim Refund of Airline Tickets on GDS & LCC.
- Responsible for FIT & Groups Ticketing.
- Assist with changes to travel arrangements and bookings where required.
- To confirm waitlisted seats by monitoring flights.
- To liaise the Airline on any special request like extra seats & other requirements.
- Knowledge of Tour Packages would be an add-on advantage. Make travel, accommodation and related bookings.
- Preparing Passenger Sales Report
- Travel insurance
- Manage team of 15 20 Team Members
- Managing Team Performance Productivity // Quality // Shrinkage // Attrition
- Coaching new team members
- Review processes and come up with recommendation which can help to improve overall performance
- Identify bridge process gaps
- Weekly monitoring and coaching to team members
- Floor support and handling escalations

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Rotational shift

**Speak with the employer**

+91 9654714784


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