Customer Care Executive

1 week ago

Manorama Ganj Indore Madhya Pradesh, India Techturtle Consultant Pvt Ltd Full time

Location : Indore, Madhya Pradesh
Salary : Best in the industry + incentives
Experience : Minimum 1 year of experience
Profile : Lead Generation (Cold Calling)

Key Responsibilities:Conduct cold calls to the target audiance and introduce them to the company's fintech products/services.
- Understand client needs and provide product information tailored to their financial requirements.
- Generate qualified leads for the sales team by identifying prospects who show interest in financial solutions.
- Maintain an updated database of prospects with detailed call notes and outcomes.
- Follow up with prospects who have been contacted in the past and nurture them towards becoming leads.
- Achieve daily, weekly, and monthly lead generation targets.
- Handle objections professionally and address any queries or concerns raised.
- Collaborate with the sales & marketing team to ensure a smooth handover of qualified leads.
- Provide regular reports on call activity and lead generation progress to the management.

**Requirements**:

- Bachelor’s degree in Marketing, Communications, or a related field.
- Proven experience in cold calling, particularly for international clients.
- Strong communication and interpersonal skills, with the ability to engage and build relationships with diverse global audiences.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment

Perks and Benefits:

- Opportunity to work with international clients and expand global reach.
- Competitive salary with performance-based incentives
- Exposure to both cold calling and digital marketing strategies in a global context.
- Rewards And Recoginiton with sponsored International trips
- A supportive and dynamic work environment with opportunities for growth.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Manorama Ganj, Indore, Madhya Pradesh (required)

Work Location: In person

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