Operations Executive

1 day ago

Pune, India MI10 Human Resources Full time

From 1 to 4 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Pune, Mumbai (All Areas)***

**Job Description**:
**Roles and Responsibilities**
- Monitors delivery of care by completing patient rounds, documenting care, and maintaining communication for transfer/discharge plan.
- Motivates staff to maintain a high level of patient care.
- Educates patients and their families on the care plan; provides details related to treatments, procedures, medications, and continuing care requirements.
- Creates and maintains staff work schedules.
- Develops interdisciplinary management tools by participating in meetings, coordinating information, and care requirements.
- Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team.
- Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospital’s rules and regulations.
- Respects patient’s rights by maintaining their confidentiality.
- Maintains quality service by establishing and enforcing organizational standards.
- Contributes to team effort by accomplishing related results as needed.
- Meeting all Inpatient and ensuring customer satisfaction
- Respond to the needs of the patients by ensuring immediate action to their problems
- Forwarding Complaints to the concerned department
- Taking follow up from the concerned department for complaint closure
- Coordinating patient care with various health team members
- Coordinating patient movement for outside investigation
- Coordination with Customer care department for room allocation
- Reduce bed turn around time
- Maintain a cordial and professional relationship with all consultants
- Manage relationships with other departments to provide seamless service delivery
- Focus on continuously enhancing customer experience through interaction
- Actively participate in service recovery and ensure every effort made to retain customer.

Role:

- Other- Salary:

- Not Disclosed by Recruiter- Industry:

- Medical Services / Hospital- Functional Area
- Other- Role Category
- Other- Employment Type:

- Full Time, Permanent- Key SkillsPatient Care

Service Recovery

Nursing

Customer Experience

Service Quality

Service Delivery

Customer Care

Customer Satisfaction

Hospital

Operations
- Education- Does Not MatterCompany Profile
- MI 10 HUMAN RESOURCES- “MI 10 Human Resources” a young company with the Partners having more than 16 years of experience in Recruitment having recruited extensively for IT, ITES, KPO, Manufacturing and NBFC. During our stint with our previous companies we have had the opportunity to build companies from their incubation stages and add value at every step thus making us the preferred partner, also managed ramp-ups & contingency hiring.- Company InfoRecruiter Name:
Harshita Rawat

Contact Company:
MI 10 HUMAN RESOURCES

Telephone:
+91-XXXXXXXXXX

Website:

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