Supervisor
1 day ago
**Job Title: Supervisor**
**Experience: 2 - 3 years**
**Location: Pune**
**Key Responsibilities**:
- Team Supervision: Lead and motivate front-line staff, assign tasks, and monitor performance to ensure smooth and efficient operations.
- Customer Service Management: Ensure high-quality customer service by resolving guest complaints and addressing issues promptly.
- Operational Efficiency: Oversee order accuracy, service speed, and cleanliness in both the dining area and kitchen. Ensure adherence to hygiene and food safety standards.
- Inventory Management: Monitor inventory levels, manage stock rotation, and ensure timely supply replenishment to avoid shortages or waste.
- Shift Management: Manage shift schedules, ensure optimal staff coverage during peak hours, and handle any staffing issues as they arise.
- Reporting & Communication: Provide daily operational reports to the Restaurant Manager, including staff performance, customer feedback, and any service issues.
**Skills & Competencies**:
- Strong leadership and team management skills
- Excellent communication (English & Hindi) and problem-solving abilities
- Ability to multitask and manage a fast-paced work environment
- Knowledge of QSR operations and POS systems
- Attention to detail and strong organizational skills
**Qualifications**:
- Diploma or degree in Hospitality, Business, or related field (preferred)
- Previous experience in a supervisory or team leader role within a QSR or fast-paced environment
- Familiarity with food safety, hygiene, and health regulations
Pay: ₹18,000.00 - ₹26,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Experience**:
- Team Supervisor: 2 years (required)
- Shift management: 2 years (required)
- Floor Supervisor: 2 years (required)
- Hotel Industry / Hospitality: 2 years (required)
Work Location: In person
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