Customer Support Executive Day Shift

3 days ago

Gurugram Haryana, India Eserv Consulting Full time

**Key Responsibilities**

Address and resolve customer queries professionally via phone and chat.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid, and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives, and ensure timely follow-ups.

Adhere to company communication guidelines, procedures, and policies.

**Job Details**

**Salary**: ₹26,000 - ₹30,000/month (CTC)

Shift: 5 Days Working; Rotational Shifts with Rotational Weekly Offs.

Work Mode: Work From Office (Udyog Vihar, Gurugram)

Cab facility: Both-side cabs provided

**Whatsapp CV - 9355510911**

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (preferred)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9355510911

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