Customer Support Executive

4 hours ago

Gurugram Haryana, India INTINERI INFOSOL PVT LTD Full time

**Customer Support Executive**

**LOB**: Fintech Process ( Financial Product)

**Position**: Customer Support Executive

**Location**:Sector 18, Gurugram, Haryana 122016**

**Salary**: Upto 29,000 CTC

**Shift **24/7 Rotational Shift. Day shift for females till 9 pm/ Rotational for males

**Hiring Model**: WFO / 6 Days Working

**Skill set**:

- Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors,
- Graduate from any field
- Good in English\Hindi Writing Skill
- Versant 5-6 Certified
- Fresher and Experienced both can apply

**Qualification**: Graduation

**Responsibilities**: - Provide excellent customer service to Fintech Process customers
- Resolve customer complaints and issues in a timely and professional manner
- Maintain a high level of customer satisfaction
- Collaborate with other team members to ensure seamless customer experience

**Requirements**:

- Proven customer support experience or experience in a similar role
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

Regards
HR Neealm
8368564620
Intineri Infosol Pvt. Ltd.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8368564620

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