Oracle Fusion ERP Expert

2 days ago

Bengaluru Karnataka, India Oracle Full time

As a Support Engineer within Oracle Customer Success Services, you will troubleshoot and resolve complex techno-functional challenges related to Oracle Cloud Financials. Drawing on your extensive functional and technical expertise, you’ll engage directly with customers to analyze problems, provide actionable advice, and ensure optimal solution deployment. Your role is critical in sustaining customer success and enhancing the value of Oracle’s cloud offerings
Career Level - IC4

**Responsibilities**
- Diagnose, analyze, and resolve complex techno-functional issues in Oracle Cloud Financials (v12+), collaborating with internal and external stakeholders.
- Provide expert support for Oracle Financial Modules—GL, AP, AR, FA, IBY, PA, CST, ZX, PSA—and deliver implementation advice fitting diverse business requirements.
- Leverage advanced technical skills (SQL, PLSQL, OTBI/BIP/FRS, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, payment integration, personalization) to support and optimize customer solutions.
- Relate product functionality to customer business processes, advising on practical solutions for unique business scenarios.
- Manage customer communications with service orientation; assess critical situations, set realistic expectations, and mobilize organizational resources as needed.
- Participate in continuous process improvement initiatives, contributing to methods, tools, and utilities that drive operational excellence.
- Collaborate with peer teams for issue resolution and share knowledge across the organization.Develop and maintain comprehensive documentation for system architecture, design, technical operations, implementations, support, and testing activities.

Note:
Career Level - IC3/IC4/IC5

Qualification

Mandatory skills
- Bachelor’s or equivalent in Engineering (BE/BTech), Computer Applications (MCA), or Finance/Accounting (CA) preferred; other qualifications with strong relevant experience considered.
- 8+ years of relevant hands-on support or implementation experience, ideally at L2/L3 level, in Oracle Cloud Financials (v12+).
- Direct functional or technical expertise in at least five modules among: GL, AP, AR, FA, IBY, PA, CST, ZX, PSA.
- Deep knowledge of business process mapping and ERP best practices.
- Advanced SQL, PLSQL, reporting (OTBI/BIP/FRS), and data integration skills (FBDI, ADFDI); hands-on experience in workflows and payment integrations.
- Excellent problem-solving, customer service, and communication skills.
- Proven ability to operate in dynamic, fast-paced environments with strong learning and adaptation capabilities.

Good to have:

- Experience working with Oracle partner ecosystem or product development teams.
- Industry certifications in Oracle Financials Cloud or related domains.
- Knowledge of emerging cloud-based financial solutions and trends.
- Project management and documentation best practices

Self Assessment Questions:
1.Do I have hands-on functional or technical experience in at least five modules within Oracle Cloud Financials (GL, AP, AR, FA, IBY, PA, CST, ZX, PSA)?

2.Can I demonstrate advanced proficiency in SQL, PLSQL, and Oracle reporting/data integration tools (e.g., OTBI, BIP, FRS, FBDI, ADFDI)?

3.Have I resolved complex L2/L3 technical or business process issues for Oracle Cloud Financials customers in a high-touch support or implementation environment?

5.Do I thrive in teams, continually seeking out new learning and sharing knowledge to advance customer success?

  • Oracle Fusion Expert in ERP/scm

    4 days ago

    Bengaluru, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

  • Oracle Fusion ERP Expert

    3 days ago

    Bengaluru, Karnataka, India ORACLE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Oracle Fusion ERP Expert Locations:BENGALURU, KARNATAKA, India HYDERABAD, TELANGANA, India NOIDA, UTTAR PRADESH, India Job Identification: 308848Job Category: SupportPosting Date: 09/23/2025, 08:46 PMRole: Individual ContributorJob Type: Regular EmployeeDoes this position require a security clearance? NoYears: 10 yearsApplicants:...

  • Oracle fusion cloud education lead

    2 weeks ago

    Bengaluru, India Oracle Full time

    The Principal Oracle Fusion Cloud Education Lead - Oracle ERP Financials Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using...

  • Oracle Fusion ERP Consultant

    3 weeks ago

    Bengaluru, Karnataka, India MyHashtagss Full time

    Job Title : Oracle Fusion ERP ConsultantLocation : Hybrid (India)Experience : 8 yearsWork Mode : HybridContract Duration : 12 months and extendableLocation : : Oracle Fusion Certification Description :We are looking for an experienced Oracle Fusion ERP Consultant with hands-on expertise in Oracle Fusion Financials, Projects, and EPM modules. The ideal...

  • Oracle Fusion Cloud Education Lead

    2 weeks ago

    Bengaluru, India Oracle Full time

    The Principal Oracle Fusion Cloud Education Lead - Oracle ERP Financials Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using...

  • Oracle Fusion Cloud Education Lead

    2 weeks ago

    Bengaluru, India Oracle Full time

    The Principal Oracle Fusion Cloud Education Lead - Oracle ERP Financials Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using...

  • Oracle Fusion Cloud Education Lead

    2 weeks ago

    Bengaluru, India Oracle Full time

    The Principal Oracle Fusion Cloud Education Lead - Oracle ERP Financials Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using...

  • Oracle Fusion Cloud Education Lead

    2 weeks ago

    Bengaluru, India Oracle Full time

    The Principal Oracle Fusion Cloud Education Lead - Oracle ERP Financials Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using...

  • Oracle Fusion Cloud Education Lead

    2 weeks ago

    Bengaluru, India Oracle Full time

    The Principal Oracle Fusion Cloud Education Lead - Oracle ERP Financials Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using...

  • Oracle Fusion Cloud Education Lead

    1 week ago

    Bengaluru, India Oracle Full time

    The Principal Oracle Fusion Cloud Education Lead - Oracle ERP Financials Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using...