Hybrid QA

Evaluates and oversees operations improvement projects from initial research and assessment through transition to the management team for business performance improvement.

Key Responsibilities and Duties
- Conducting thorough business diagnostics to identify, quantify and prioritize value creation projects.
- Teaching, coaching and mentoring individuals and teams to build capabilities.
- Using metrics to demonstrate the impact implemented changes have made to the organization.
- Motivating and working with all levels of the organization to ensure that transition to management is smooth and effective.

Educational Requirements
- University (Degree) Preferred

Work Experience
- 2+ Years Required; 3+ Years Preferred

Physical Requirements
- Physical Requirements: Sedentary Work

Career Level

6IC

E2E Testing and Quality Assurance for projects in the Retirement Services & Product Technology workflow including Sprint testing, System Integration Testing & Test Automation activities with the objective to deliver quality product to our clients on time Scope of Services
- Participation in Story Grooming sessions and perform Requirement Analysis on stories
- Creating Test Plan (Test Strategy) and Test Scenarios
- Translating Test Scenarios to Test Cases (Sprint & E2E) and create Requirement Traceability Matrix
- Execution of Functional and Regression Cases
- E2E Testing of In Scope Items required for a Release including Sprint Testing
- Defect Reporting, Triage and Management through life cycle of defects
- Daily and Weekly Status Reporting
- Coordination with Onsite leads
- Analyze Production Incidents and create Root Cause Analysis (RCA) document
- Create Defect Prevention Strategies based on RCA performed
- Updating regression suite every release
- Perform thorough testing on fixes for Production Incidents
- Design & maintenance of automation scripts & test cases and Execution of automated cases
- Continuous Improvement in all aspects of Testing Lifecycle

o Automation

o Productivity

o Test Coverage

o Defect leakage
- Participating in Daily Scrum Meetings

Mandatory Skills:

- Requirements Analysis
- Test Estimation
- Test Planning
- Test Scenario Preparation
- Test Case Preparation
- Test Data Preparation
- Smoke/Shakedown Testing
- Test Execution
- Defect Management
- Test Coordination
- Status Reporting
- Test Phase Closure Report
- Support Test Automation
- RCA for Rejected or Leaked Defects
- Knowledge Management
- Support Production Incidents/Defects
- Test Environment Coordination - As applicable
- Knowledge of working in Agile projects

Tools:

- ALM, JIRA
- SOAP UI
- SQL
- Excel macro
- Microsoft Power Point
- Selenium (Java)
- BDD/Cucumber

Preferred Skills:

- Having an Automation Mentality versus performing Manual Testing
- Ability to manage time and quality
- Experience working on distributed team Environment
- All resources are expected to be Agile, Ability to work under Stress, Flexible and Passionate

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization, with a focus on technology, operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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Phone: (800) 842-2755

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