Out of Hours Customer Support Agent

4 days ago


Mumbai District Maharashtra, India Season Group Ltd Full time

**Responsibilities**

⁠ ⁠Monitor ongoing chauffeuring jobs

⁠ ⁠Monitor and respond to any whatsapp messages received

⁠ ⁠Drafting customer newsletters

Checking scheduling system against booking system to make sure both match

⁠ ⁠Using trackers to monitor car movements

⁠ ⁠Updating usage spreadsheets

⁠ ⁠Adding charges to bookings on the CRM system

**Skills Needed**
Fluent verbal and written English (essential)
Previous experience with customer support roles

**Hours (UK Time)**

Mon-Fri 5am-10am

Sat & Sun 9am-3pm

**Job Type**: Part-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Expected hours: 25 per week

**Benefits**:

- Paid time off

Schedule:

- Morning shift

Ability to commute/relocate:

- Mumbai District, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you write in English accurately?

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English Fluently? (required)

Work Location: In person

Expected Start Date: 22/11/2024



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