Tele Caller Executive

1 week ago

Domlur Bengaluru Karnataka, India Basil Communications Pvt Ltd Full time

Job Summary:

- Conduct market and competitor analysis
- Conduct business closure calls to potential B2C & B2B customers to promote our products/services.
- Build rapport with customers, understand their needs, and present tailored solutions.
- Achieve and exceed business objectives & targets.
- Maintain accurate and detailed records of customer interactions and sales activities.
- Contribute to product enhancement & marketing initiatives.

Key Responsibilities:

- Own and Oversee the brand’s overall growth agenda
- Create growth strategies for business accounts.
- Collaborate with marketing teams for creating collaterals.
- Conduct market and competitor research to come up with value propositions for our customers.
- Understand the complete marketing funnel, initiate A/B tests, and make necessary changes to improve CTRs at each step of the funnel.
- Continue to identify new channel partners to expand the topline and new customer acquisition. Execute affiliate marketing strategies by working with the right partners.
- Make outbound calls to a provided list of leads.
- Effectively communicate product/service features and benefits.
- Address customer inquiries, objections, and concerns.
- Qualify leads to identify potential customers interested in purchasing.
- Schedule appointments or product demonstrations as needed.
- Follow up on warm leads and nurture them through the sales process.
- Collaborate with the sales team to meet and exceed sales goals.
- Stay updated on product knowledge, pricing, and promotions.
- Utilize CRM software to manage leads and track progress.
- Provide exceptional customer service and ensure customer satisfaction.

Qualifications:

- High school diploma or equivalent (Bachelor's degree preferred).
- Excellent communication and persuasive skills.
- Goal-oriented, self-motivated, and results-driven.
- Ability to work independently and as part of a team.
- Familiarity with CRM software (e.g., Salesforce) is a plus but not mandatory.
- Good communication in English & Hindi is preferred.

**Benefits**:

- Competitive base salary and performance-based incentive structure.
- Comprehensive training and ongoing professional development.
- Health insurance options.
- High growth environment
- Opportunities for career advancement within the organization.

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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