Collections Analytics Solutions

**JOB DESCRIPTION**
Posting description

The Collections specialty operations team services various requests of Card & Consumer banking for cease & desist, bankruptcy, general correspondence, account record request, attorney representation, fulfillment & estates handling.

Job responsibilities
- Recognizing areas for automation. Re-Engineer Existing reports as per Business needs. Use Reporting Tool to rapidly generate impactful, interactive visualizations
- Take the lead on the visual design for projects to ensure by using best practices and that dashboards are as usable, elegant, and informative as possible. Own dashboard projects from start to finish, collaborate with other team members in a dashboard advisory capacity
- Regularly demonstrate and implement the numerous capabilities of SAS and SQL such as multi-source data pull, data blending, table calculations, advanced calculated fields, advanced statistical analysis, guided analytics, custom coding, etc.
- Exhibit thought leadership and demonstrate analytical thinking to gain insights from data. Identify new opportunities to bring new process improvements.
- Quickly assesses the big picture in complex situations and identify what is critical Analyzing the data so as to identify trends and share insights.
- Support internal and external processes and workflows, suggest improvements based on data analysis and provide insights into the enterprise operations.
- Work with business domain experts to identify data relevant for analysis Extract reports/ data, analyze and provide recommendations for the project undertaken

Required qualifications, capabilities, and skills***
- Bachelor's degree in a quantitative discipline; Engineering, Math, Finance, Statistics, Economics, data analytics or equivalent work/training is required; advanced degree is preferred.
- Strong executive presence and ability to interact with top executives while retaining an ability to interact with all levels within the organization.
- Proven knowledge of data visualization best practices and ability create stunning dashboards
- Demonstrated proficiency with Microsoft Office (Excel, PowerPoint).
- Proficiency in critical thinking and problem solving. Strong verbal and written communication skills
- Ability to guide and conduct research and gain valuable insights from data. Experience in large scale data handling.

Preferred qualifications, capabilities, and skills
- Knowledge of Unix, Tableau, Alteryx is a plus
- Experience working with the US Retail market is a plus.
- Experience of working with International Partners in an Offshore and Onshore model is a plus

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.