Collections Strategy Lead

We are seeking a seasoned Collections Strategy Manager to lead our efforts in optimizing the recovery process and reducing delinquency rates.

The ideal candidate will have a strong background in collections, with experience in developing and executing comprehensive strategies that drive results.

To be successful in this role, you will need to possess excellent analytical skills, with the ability to interpret complex data and identify areas for improvement.

You will also need to be an effective communicator, with the ability to present findings and recommendations to senior management and stakeholders.

Additionally, you will need to collaborate with cross-functional teams to ensure alignment of collection strategies with overall business goals.

This is an excellent opportunity to make a meaningful impact on our organization's bottom line, while also developing your skills and expertise in collections strategy.

• Develop and execute comprehensive collections strategies to optimize the recovery process and reduce delinquency rates.
• Conduct regular projections and forecasts of collections targets based on historical data, industry trends, and business objectives.
• Utilize advanced analytics techniques to analyze collection data, identify patterns, and extract actionable insights.
• Develop and maintain effective management information systems (MIS) for the collections department, ensuring accurate and timely reporting of key metrics.
• Monitor collection performance metrics, such as roll rates, collection efficiency, and days sales outstanding (DSO), to identify areas for improvement and drive strategic initiatives.
• Collaborate with cross-functional teams, including credit, risk, and operations, to ensure alignment of collection strategies with overall business goals.
• Design and implement collection scorecards and key performance indicators (KPIs) to track and measure the effectiveness of collection efforts.
• Conduct regular reviews of collection policies and procedures, recommending enhancements and implementing best practices.
• Provide guidance and support to collection teams, offering training and coaching to enhance their performance and adherence to collection strategies.
• Collaborate with technology teams to leverage automation and data analytics tools to improve collections processes and efficiency.
• Stay up-to-date with industry trends, regulatory changes, and best practices in collections strategies and technology solutions.
• Presents collection strategies, insights, and recommendations to senior management and stakeholders, ensuring clear communication of goals and progress.

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 5 years of experience in collections, with a focus on strategy and analytics.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and identify areas for improvement.
• Excellent communication and presentation skills, with the ability to effectively communicate findings and recommendations to senior management and stakeholders.
• Ability to work collaboratively with cross-functional teams, including credit, risk, and operations.
• Experience with management information systems (MIS) and data analytics tools.
• Staying up-to-date with industry trends, regulatory changes, and best practices in collections strategies and technology solutions.

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Collaborative and dynamic work environment.

We are a leading provider of financial services, dedicated to delivering exceptional value to our customers and stakeholders.

We are committed to fostering a culture of excellence, innovation, and collaboration, and we are seeking talented individuals who share our values and vision.

If you are a motivated and results-driven professional looking for a challenging and rewarding opportunity, please submit your application today.