Guest Service Agent/guest Service Assistant

4 days ago

Lucknow Uttar Pradesh, India Hotel Dayal Paradise Full time

1.Responsible for Front Desk operations and Business Centre operations.
- 2.Meet, greet and direct guests who enter the lobby area.
- 3.Ensure that all guest queries and incidents are responded to promptly and to the satisfaction of the guest.
- 4.Handling all guest requests and complaints.
- 5.Handling all VIP amenities and Amenity voucher, handling of courtesy calls of guests.
- 6.Taking Check in Check out
- 7.Following and maintaining the log book, so the next shift can follow up.
- 8.Coordinate with Manager, and ensure proper running of the hotel during the shift.
- 9.Ensure a very high level of guest service is constantly maintained for reception, lobby area.
- 10.Comply with hotel security, fire regulations and all health and safety legislations.
- 11.Demonstrate a thorough understanding of all facilities and services provided within hotel and identify opportunities for up selling and promoting when appropriate.

  • Guest Service Expert

    2 days ago

    Lucknow, India Marriott International, Inc Full time

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    2 days ago

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  • Guest Service Associate

    2 weeks ago

    Agra, Uttar Pradesh, India Marriott International, Inc Full time

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  • Guest Service Associate

    13 hours ago

    Agra, Uttar Pradesh, India Marriott International, Inc Full time

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  • Guest Services Associate

    12 hours ago

    Andhra Pradesh, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

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    13 hours ago

    Agra, Uttar Pradesh, India Marriott International, Inc Full time

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    2 weeks ago

    Lucknow, Uttar Pradesh, India Marriott International, Inc Full time

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    4 days ago

    Lucknow, India Marriott International, Inc Full time

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    4 days ago

    Indore, Madhya Pradesh, India Crescent Spa & Resort Indore Full time

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  • Guest Service Associate

    2 weeks ago

    Agra, Uttar Pradesh, India Marriott International, Inc Full time

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