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Back Office/sales Support
3 weeks ago
**Job description**
We are urgently looking for**:
- Back office executive**
**55,1st FLOOR NEAR FLYOVER, NEELAM CHOWK**
**NIIT,FARIDABAD-121001**
The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations
**Responsibilities**
- Participates in the development and implementation of operations department plans
- Manages the implementation of the operations objectives, facilitating work processes to achieve high performance standards.
- Coordinate with and synchronise between internal & external stakeholders. Works closely within the team.
- Close coordination with insurance companies/Sales Team/Dealers/Call Centre team/other dept.
- Ensure timely resolution of concerns raised by Dealer / field team / Insurance companies
- Redirect unresolved issues to the next level of support personnel / departments.
- Provide feedback on process gaps and recommend improvisations.
- Provide feedback on processes and make recommendations on areas to improve.
**Qualifications and Education Requirements**
- Should have good knowledge of excel.
- Should possess good knowledge on General insurance.
- Savvy with Financial transactions end to end
- Work experience should be 2+ years.
**Preferred Skills**
- Hands on experience of handling working directly
- Excellent communication and interpersonal skills
- In-depth knowledge of MS Excel and office suite
- Customer-oriented, good listener and patient
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
Total 1 year preferred
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person