Jewelry Counter Sales

6 days ago

Anna Nagar Chennai Tamil Nadu, India Senka Group Full time

A counter staff member at a jewelry store is primarily responsible for assisting customers with their jewelry purchases, providing product information, and ensuring a positive shopping experience. This includes greeting customers, handling sales transactions, maintaining the display area, and managing inventory. They also play a key role in building customer relationships and achieving sales targets.

Key Responsibilities:

- **Customer Service**:Greeting customers, providing assistance with jewelry selection, answering questions about products, and addressing customer concerns.
- **Sales Transactions**:Processing sales, handling payments (cash, card, etc.), and accurately recording transactions.
- **Product Knowledge**:Developing a strong understanding of the jewelry, materials, and craftsmanship to effectively advise customers.
- **Inventory Management**:Maintaining the display area, ensuring proper arrangement and security of jewelry, and assisting with restocking.
- **Sales Support**:Achieving sales targets, upselling and cross-selling products, and contributing to overall store sales goals.
- **Record Keeping**:Maintaining customer records, updating product information, and assisting with other administrative tasks.
- **Maintaining a positive store environment**:Ensuring the sales counter and display area are clean, organized, and visually appealing.

Skills and Qualifications:

- **Excellent Communication Skills**: Ability to effectively communicate with customers and colleagues.
- **Customer Service Experience**: Proven experience in a customer-facing role, demonstrating strong interpersonal skills.
- **Product Knowledge**: Familiarity with jewelry, gemstones, and different types of jewelry.
- **Sales Skills**: Ability to effectively close sales, upsell, and achieve sales targets.
- **Basic Computer Skills**: Proficiency in using a point-of-sale (POS) system and other relevant software.
- **Attention to Detail**: Accuracy in handling transactions and managing inventory.
- **Problem-Solving Skills**: Ability to address customer concerns and resolve issues effectively.

Pay: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 01/08/2025

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