Student Counselor

2 weeks ago

Bengaluru Karnataka, India GroTechMinds Software Private Limited Full time

**Are you passionate about helping students succeed and ensuring a smooth learning experience? Join our team as a Student Counselor, where you’ll play a key role in supporting students and maintaining a seamless learning environment.**

**GroTechMinds** is looking for a dedicated and organized **Student Counselor** to coordinate between students and teachers, manage learning content, and gather valuable feedback to improve the overall educational experience.

**Key Responsibilities**:

- **Student-Teacher Coordination**:

- Serve as the primary point of contact between students and teachers.
- Schedule and manage online classes, ensuring smooth communication between both parties.
- Address student queries and assist in resolving any issues related to the course.
- **Content Management**:

- Upload and organize course videos and other learning materials onto the platform in a timely and accurate manner.
- Ensure all content is accessible and well-maintained for student use.
- **Feedback Collection**:

- Regularly collect feedback from students regarding the course, instructors, and content delivery.
- Communicate any actionable feedback to the relevant departments to ensure continuous improvement.

**What You’ll Bring**:

- **Strong Communication Skills**: You have the ability to communicate effectively with students and teachers, ensuring that both groups feel supported and understood.
- **Organizational Skills**: You can manage multiple tasks, such as scheduling, content uploading, and feedback collection, with precision and timeliness.
- **Attention to Detail**: Ensuring content is correctly uploaded and feedback is recorded accurately will be crucial to your success in this role.
- **Tech-Savvy**: Comfortable working with learning management systems (LMS) or content management platforms for uploading videos and materials.
- **Problem-Solving Skills**: You can handle student queries and issues with patience and find effective solutions promptly.

**Why Join Us?**
- **Growth Opportunity**: Be part of an innovative company in the education space, with opportunities to grow and expand your role.
- **Impactful Work**: Your role will directly impact student success, ensuring they have a smooth and productive learning experience.
- **Collaborative Team**: Work with a supportive team of educators, tech specialists, and administrators dedicated to student success.
- **Flexible Environment**: We offer a flexible and understanding work environment that values your contributions.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

Work Location: In person

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