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Receptionist
2 weeks ago
Primary Responsibility
- Answer all incoming telephone calls, transferring to appropriate extensions or taking messages
- Greet visitors/patients, collect patient information, and ensure they are welcomed in a professional manner.
- Address all the patient queries related to packages, tests, reports, prices, discounts, TAT, etc.
- Collect all the necessary documents/doctor prescription, etc. from the patient as per the requirement of the particular test.
- Provide and confirm the prerequisites with the patient for performing a particular test.
- Collect all the TRFs from patients, arrange and store as per Lab. Protocol
- Scan the TRF immediately upon receiving and save and store in the system.
- Provide the containers for collection of specimen.
- Coordinate with the in-house phlebotomist for collection of samples.
- Match information from TRF and specimen; enter details in computer system then Barcode samples & specimens for laboratory testing.
- Responsible for collecting cash/ running and accepting credit card payments from patients.
- Provide payment receipt to the patient.
- Issuing test report to patients.
- Maintain a neat, well stocked, and organized atmosphere of front desk and lobby
**Salary**: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Speak with the employer**
+91-XXXXXXXXXX