Customer Care Executive

2 days ago

Kolkata, India FastInfo Legal Services Pvt Ltd Full time

Job Description:We are looking for an enthusiastic CUSTOMER CARE EXECUTIVE (OUTBOUND SALES-ENGLISH TELECALLER) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent English communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibility: Answer questions about Service and Company. Ask questions to understand customer requirements and close sales. Able to handle call & sales pressure and achieve the targets.

Criteria:

- Proven work experience as a telesales representative or other sales/customer service role.

(Fresher are also eligible)
- Excellent communication skill in English & Hindi.
- Excellent communication and interpersonal skills.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.

**Salary**: ₹11,000.00 - ₹14,000.94 per month

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7980206754

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