Field Officer

4 days ago

Chennai Tamil Nadu, India Datta finance and Trading pvt ltd(Advance Salary) Full time

**Job Title**: Collection Officer/ Collection Agent

**Company**: Advance Salary( Datta Finance and Trading Pvt Ltd)

**Location**: Chennai

**Responsibilities**:
Initiate contact with delinquent customers via phone, Field Visit, and mail to pursue payment of overdue accounts respectfully and professionally.

Negotiate payment arrangements with customers, considering their financial circumstances and our company's policies.

Investigate and resolve billing discrepancies and disputes promptly, maintaining a high level of customer satisfaction.

Maintain accurate and detailed records of collection activities and customer interactions in the database.

Generate reports on collection activities, account statuses, and aging analysis to track progress and inform management decisions.

Adhere to all relevant regulations and company policies governing collections practices.

Excellent verbal and written communication skills, with the ability to negotiate effectively and maintain professionalism.

Ability to empathize with customers while remaining firm in the pursuit of overdue payments.

Willingness to collaborate with colleagues and support team goals.

Proficiency in basic computer skills and familiarity with collections software and systems.

**How to Apply**:
Advance Salary is an equal-opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹26,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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