Customer Experience Advisor
10 hours ago
It's fun to work in a company where people truly BELIEVE in what they are doing
We're committed to bringing passion and customer focus to the business.
Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. Discover your purpose in a vibrant, supportive environment that champions teamwork, growth, and inclusion. This is more than a job - it's where you belong.
VXI Global Solutions hiring for Voice International process and Chat
Freshers/Experience Process: Chat & Voice process (International)
Location: Hitech city, Hyderabad Shift: Night shift (Rotational night shifts) and 5 Days working & two days off in a week
Benefits : 2 Way cab facility and Health & Life Insurance will be Provided
**Job Description Voice**
1) Provide customer support via Chat & Voice for international customers.
2) Troubleshoot customer queries and requests.
3) Manage customer expectations and ensure customer satisfaction.
4) Document customer interactions for review and follow-up
5) Utilize computing and technical expertise to respond to customer inquiries
6) Regularly review customer feedback and take measures to improve customer service.
7) Inform customers on the steps to follow to exploit services of the company
**Job Description Chat**
1. Excellent communication skills in English
2. Good typing speed up to 35 wpm with Accuracy 90%
3. Self-confident and Motived
**Rounds of Interview**:
1. HR Interview
2. Typing Test
3. Versant Round
4. Manager Round
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
Original Title: Customer Experience Advisor
Req Id: R25_05767
Posted At: Fri Oct 31 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
Customer Service
Full Time
India,
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