
Customer Service Agent
6 days ago
**About the Role**
A Customer Support Representative, or CSR, will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
**Work Location: At Office in Jalandhar**
**Responsibilities**
You will be the first point of contact when a customer has a problem or requires assistance with Ava’s products.
**Here’s a look at all the key responsibilities**:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Provide accurate, valid and complete information by using the right methods/tools.
- Take ownership of customer issues.
- Escalate unresolved issues to relevant internal teams.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Follow policies of the company.
- Collect prompt and accurate customer feedback.
- Use software and platforms correctly.
**Requirements and Skills**:
- Educational degree - Any Bachelors level (mandatory)
- Customer service experience preferred 1 year. Freshers with exceptional communication skills and willingness to learn can also be considered.
- Have a strong handle of the English language and excellent written communication skills.
**What we offer**
- Full-time position after successful completion of the 3-month contract.
- Highly competitive salary and great work environment.
- Paid training.
**Work Location: At Office in Jalandhar**
Send us your resume at and kickstart your career growth at Ava Finance
**Job Types**: Full-time, Part-time, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Commuter assistance
Work Location: In person
-
Customer Service Agent
7 days ago
Jalandhar, Punjab, India Ava Finance Full time**About the Role** A Customer Support Representative, or CSR, will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain...
-
Customer Service Agent
1 week ago
Jalandhar, Punjab, India Ava Finance Full time**About the Role** A Customer Support Representative, or CSR, will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain...
-
Customer Service Agent
1 week ago
Jalandhar, Punjab, India Ava Finance Full time**About the Role** A Customer Support Representative, or CSR, will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain...
-
Customer Service Agent
2 weeks ago
Mohali, Punjab, India FITB Full time**Job Summary**: We are seeking a motivated and empathetic **Customer Support Agent** to join our team. You will be the first point of contact for our customers, helping them resolve issues, answer questions, and ensure they have a positive experience with our brand. Your ability to communicate clearly, stay calm under pressure, and solve problems...
-
Airline Ticket Agent
2 weeks ago
Jalandhar, Punjab, India AK Study Visa Full timeThe job description of an airline ticket agent, also known as a reservation agent, typically includes a range of responsibilities centered around booking flights, assisting passengers with their travel plans, and providing customer service. Here is a general overview of the duties and requirements you might find in the job description for an airline ticket...
-
Customer Service Agent
5 days ago
Jalandhar, Punjab, India Ava Finance Full time ₹ 2,00,000 - ₹ 2,50,000 per yearAbout the RoleA Customer Support Representative, or CSR, will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customer accounts might face with accuracy and efficiency.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high...
-
Travel Agent
2 weeks ago
Jalandhar, Punjab, India make me travel Full time**Job Title**: Travel Agent - Call Support & Ticketing **Company**: Make Me Travel **Location**: Jalandhar **Job Type**: Full-Time **Job Overview**: **Key Responsibilities**: - Handle inbound/outbound calls related to flights, bookings, changes, and cancellations. - Use **Amadeus, GDS** and ticketing tools to issue, reissue, and cancel tickets. - Provide...
-
Telesales Agent
2 weeks ago
Jalandhar, India Wize Enterprises Jobs Full time**Telesales Agent Job Description Template** We are looking for a well-spoken telesales agent to be resonsible for soliciting sales and donations over the telephone. The telesales agent's responsibilities include contacting potential customers, reading from a prescribed script, focusing on cutomer needs to close sales, and documenting customer information,...
-
Customer Support Agent
5 days ago
Mohali, Punjab, India GNR Global Services Full time**Hiring Customer Support Agent** **Process**: - International Voice/Chat **Location**: - Mohali **Salary - 30000 to 35000** **Age**: - 18 to 32 Years **Qualification**: - 12th/Graduate/Post graduate (any one can apply) Rotational shifts Good English skills Cab facility available Interested can apply **Executive - HR** **Bhawna** **+91 62393...
-
Telesales Agent
1 week ago
Jalandhar, India WIZE ENTERPRISE Full time**Telesales Agent Job Description Template: - ** We are looking for a well-spoken telesales representative to be responsible for soliciting sales and donations over the telephone. The telesales representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on cutomer needs to close sales, and...