Cash Applications Associate

These Cash Application resources will work to identify and reduce unallocated customer payments. The ideal individuals will possess strong analytical skills, challenge the status quo and focus on what delivers value and makes customer experience effortless. Individuals will be empowered to move quickly and empowered to do the right thing for customers

**About the Role**:

- Strong knowledge of end to end Customer to Cash process and operations
- Perform and proactively manage any issues with daily reconciliations of bank statement daily
- Perform and proactively manage any issues with Bank & GL account open items & its timely resolution
- Actively manage reduction of unidentified and unapplied cash
- Monitoring of work flows and volumes
- Continuously look for opportunities to bring in process efficiencies and customer satisfaction
- Responsible for maintenance of SOPs
- Strong customer focus with a sense a ownership in resolving issue escalations timely and accurately.
- Support audit requests on a timely basis; Strong understanding of SOX and other compliance needs; analyze the processes from time to time to make them stronger for compliance
- Participate in projects as assigned from time to time
- Support creation of operational metrics on a regular basis
- Should have an eye for details and ensure processes are operating at highest level of accuracy.
- Leads all testing efforts for new businesses integration, system enhancements or central projects
- Deliver reports / ad-hoc activities as assigned by the management from time to time

**About You**:

- Graduate/Post Graduate in Accounting with 3-5 years of relevant experience in Accounting/Customer to Cash operations.
- Experience Accounts Receivables in a multi-company, multi-currency environment required
- Good knowledge of MS Office and ERP (applicable AR systems)
- Strong written and verbal communication skills & ability to take on additional responsibilities as assigned by senior management.
- Exposure to change management-Strong analytical & problem solving skills.
- Aptitude for process improvement, attention to detail, and going into the root cause of the problem
- Must possess and demonstrate exceptional organizational and communications skills

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**What's in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- ** Culture**:Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- ** Learning & Development**:LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- ** Social Impact**:Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- ** Purpose Driven Work**:We have a superpower that we’ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time w