Female Patient Counselor

1 week ago

Delhi Delhi, India Isya Aesthetics Pvt. Ltd. Full time

Key Responsibilities:
Patient Care & Support:
Act as the primary point of contact for patients, providing them with accurate information about treatments, procedures, and post-treatment care.

Address patient concerns, answer questions, and offer emotional support throughout their treatment journey.

Ensure patients feel comfortable and confident with their treatment plans.

Consultation & Education:
Conduct patient consultations to assess needs, explain available treatment options, and help them make informed decisions.

Educate patients on skin care routines, products, and preventive measures to maintain healthy skin.

Keep patients updated on the progress of their treatments and expected results.

Treatment Planning:
Collaborate with dermatologists, estheticians, and other healthcare professionals to develop personalized treatment plans for patients.

Ensure smooth coordination and scheduling of appointments, follow-ups, and procedures.

Communication & Relationship Building:
Build and maintain strong relationships with patients, creating a trusting and supportive environment.

Follow up with patients after treatments to ensure satisfaction and address any post-treatment concerns.

Communicate effectively with the clinical team to ensure a seamless patient experience.

Administrative Tasks:
Maintain accurate patient records, treatment histories, and notes for follow-up consultations.

Assist with scheduling, billing inquiries, and other administrative tasks as needed.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 5 years (preferred)
- Counselling: 4 years (preferred)

Work Location: In person

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