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IT Support Executive
2 weeks ago
Role
- Technical Support Engineer
- L2 (IT Support Executive/IT Executive)
Area
- Network & Windows System
Job location
- Fazalganj, Kanpur
Job
- type
- Permanent, Full time, Work form office Shift
- Rotational Shifts with RoasterEducation
- Technology Graduate - Any SpecializationRequirements
- A) Experience. 2-4 years’ experience in Call Centre Technology. Experience in Dialer, Windows Server, VoIP, Firewall, Router, Switch, Windows Systems.
Key Result Areas
- A) Technical.Tech Savy..Good hands-on Call Center Technologies & should have worked with Call Centre Dialers..Good Knowledge about Windows Systems Dialer, VoIP, Firewall, Switch, Router and Computer Networking.
B) Client Service. Ability to understand user problem.. Can Act as a bridge between user and L3 Support Team.
C) Strengthening. Hands on Experience on Cube Dialer will be added advantage.. Good Knowledge about MS Excel and tools. Good in Making Reports and Presentations.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Shift:
- Day shift
Work Location: In person
