IT Support Executive

1 week ago


Fazal Ganj Kanpur Uttar Pradesh, India Fincana Solutions Pvt. Ltd. Full time

Role
- Technical Support Engineer
- L2 (IT Support Executive/IT Executive)

Area
- Network & Windows System

Job location
- Fazalganj, Kanpur

Job
- type
- Permanent, Full time, Work form office Shift
- Rotational Shifts with RoasterEducation
- Technology Graduate - Any SpecializationRequirements
- A) Experience. 2-4 years’ experience in Call Centre Technology. Experience in Dialer, Windows Server, VoIP, Firewall, Router, Switch, Windows Systems.

Key Result Areas
- A) Technical.Tech Savy..Good hands-on Call Center Technologies & should have worked with Call Centre Dialers..Good Knowledge about Windows Systems Dialer, VoIP, Firewall, Switch, Router and Computer Networking.

B) Client Service. Ability to understand user problem.. Can Act as a bridge between user and L3 Support Team.

C) Strengthening. Hands on Experience on Cube Dialer will be added advantage.. Good Knowledge about MS Excel and tools. Good in Making Reports and Presentations.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Shift:

- Day shift

Work Location: In person



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