Customer Care Executive for Email Process
3 days ago
**Salary upto 17K in-hand**
Send **CV on WhatsApp** at **9903307473.**
**Location - Thane**
**Requirement**:HSC + 6 months of BPO experience or **Graduate fresher**
Shifts **:24/7 rotational shifts**
Working days **:5 days working**
Week-off : any 2 rotational week-offs.
**Responsibilities**:
- Gathering customer information and explain service options and procedures.
- Identifying customer needs and recommend appropriate actions.
- Following up with customers to ensure issue resolution.
- Documenting customer interactions and provide feedback on customer satisfaction
**Requirements**:
- Excellent communication and customer service skills.
- Working knowledge of computer systems and software.
**Aadhaar number mandatory.**
Pay: ₹17,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
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