Customer Care Executive for Email Process

2 days ago


Thane, India Leads 2 Business Solutions Pvt. Ltd. Full time

**Salary upto 17K in-hand**

Send **CV on WhatsApp** at **9903307473.**

**Location - Thane**

**Requirement**:HSC + 6 months of BPO experience or **Graduate fresher**

Shifts **:24/7 rotational shifts**

Working days **:5 days working**

Week-off : any 2 rotational week-offs.

**Responsibilities**:

- Gathering customer information and explain service options and procedures.
- Identifying customer needs and recommend appropriate actions.
- Following up with customers to ensure issue resolution.
- Documenting customer interactions and provide feedback on customer satisfaction

**Requirements**:

- Excellent communication and customer service skills.
- Working knowledge of computer systems and software.

**Aadhaar number mandatory.**

Pay: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

Work Location: In person



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